THE CORE COMPETENCIES QUESTIONNAIRE INSTRUCTIONS: Please complete the questionnaire carefully and thoughtfully. Below you will find listed, several areas of knowledge, skill or ability. You are asked to make two evaluations for each item. First you are asked to assess the "importance" of the item to the success of your organization. Then you are asked to assess the "need for training or development" among people at the frontline in your organization. In both ratings you will be using a 5 point scale. The definitions for each scale are..
IMPORTANCE: 1= NOT IMPORTANT, 2 = SOME IMPORTANCE, 3 = DESIRABLE, 4 = VERY IMPORTANT, 5 = TOP PRIORITY.
NEED FOR TRAINING & DEVELOPMENT: 1 = NO NEED, 2 = LITTLE NEED, 3 = SOME NEED, 4 = SUBSTANTIAL NEED , 5 = TOP PRIORITY NEED.
When you are finished, the "SUBMIT" button will send the questionnaire to us for processing.
1. Know the overall mission or continuing purpose, and the long term vision and values of the organization.
What is your role in the organization?
2. Know the specific goals and objectives of your part of the organization and how they fit into the overall vision.
3. Know the current objectives, priorities and strategies of the person to whom you report in the formal structure.
4. Know both the formal and informal organization structure and how to use it to get things accomplished.
5. Know and understand the industry within which your organization operates.
Need
Importance
Importance
Need
Importance
Need
6. Know your organization's standard policies and practices, especially those related to your area of responsibility.
Importance
Need
7. Know the key result areas for which you are personally responsible and the specific outputs expected in each area.
Need
Importance
8. Know the performance standards and measures that apply to the work of your part of the organization.
Importance
Need
9. Know the extent of your authority to take actions and make decisions on behalf of your organization.
Need
Importance
10. Know how your performance compares to expected standards or benchmarks.
Importance
Need
Note: if at any time you wish to start over, click the reset button.
11. Know where to get help or resources to deal with problems/issues that you cannot resolve on your own.
Importance
Need
12. Know and understand the complete process in which you work from beginning to end.
Importance
Need
13. Know what parts of your job/role are the most important and what are the least.
Importance
Need
14. Know and understand what customers/clients value in the products or services provided by your part of organization.
Importance
Need
15. Be able to continuously deliver value to your customers/clients whether inside of the organization or outside.
Importance
Need
16. Be able to articulate clearly, your preferred personal vision for the future of the part of the organization in which you work.
Importance
Need
17. Be able to articulate the beliefs, values and norms of behaviour that you want to support and reinforce in your part of the organization.
Importance
Need
18. Be able to carry out your part in producing organizational change.
Importance
Need
19. Be able to carry out your part in building and maintaining a positive, high performance work culture.
Importance
Need
20. Be able to personally model the behaviours that you want others to adopt.
Importance
Need
21. Be aware of applicable "best practices" and benchmarks that apply to your work area.
Importance
Need
22. Be able to keep up with external trends and developments in your field and help assess their impact on your organization.
Importance
Need
23. Be able to help set specific, measurable, challenging goals and objectives for self and the team.
Importance
Need
24. Be able to help train and develop others with less skills..
Importance
Need
25. Be able to identify and encourage behaviousr that help team development.
Importance
Need
PLEASE NOTE: This is a long and comprehensive questionnaire as is the report that will be sent to your organization. Your persistence in completing the full survey will pay off in a rich source of powerful information. However, this is not for the faint of heart! We are asking about 20 minutes of your time.
26. Be able to identify and help reduce behaviours that hinder team development.
Importance
Need
27. Be able and willing to teach your work to other team members as part of the team development process.
Importance
Need
28. Be able and willing to learn the work of other team members as part of the team development process.
Importance
Need
29. Be able to help the team deal with disagreement and conflict.
Importance
Need
30. Be able to listen effectively to understand and appreciate the ideas, opinions, concerns and contributions of others.
Importance
Need
31. Be able to help coach and counsel others who are struggling with the work of the team.
Importance
Need
32. Be able to deal effectively with a wide variety of different personalities.
Importance
Need
33. Be able to help develop the team towards self-management.
Importance
Need
34. Be able to contribute to team development by taking on roles such as meeting recorder or facilitator.
Importance
Need
35. Be able to take on a leadership role when appropriate.
Importance
Need
36. Be able to collaborate effectively with others by sharing your expertise, knowledge and experience and encouraging others to do the same.
Importance
Need
37. Be able to explore and experiment with new ideas and directions when the way ahead seems unclear.
Importance
Need
38. Be able to contribute to the design of the work of the team to make it more productive, rewarding and motivating for all.
Importance
Need
58. Know and understand the role and interests of other stakeholders in the success of the organization.
Importance
Need
39. Be able to represent the team to other parts of the organization as required.
Importance
Need
40. Be able to persist and persevere when teamwork gets tough and frustrating.
Importance
Need
41. Be able to analyze situations and identify the root cause of problems and likely solutions.
Importance
Need
42. Be able to assess needs and develop programs to meet them.
Importance
Need
43. Be able to understand and use basic statistical and/or mathematical concepts.
Importance
Need
44. Be able to make sound decisions from several competing alternatives.
Importance
Need
45. Be able to plan a course of action to carry out a decision.
Importance
Need
46. Be able to help monitor progress , spot deviations and get things back on track.
Importance
Need
47. Be able to use technology, instruments, tools and/or information systems effectively.
Importance
Need
48. Be able to access and apply specialized knowledge from the specific field of ...
Importance
Need
49. Know and understand the basic tools and techniques for improving quality or service in your area.
Importance
Need
50. Be able to manage projects within specific goals, time constraints and finite resources.
Need
Importance
51. Be able to contribute to fair and effective performance plans, reviews and evaluations.
Importance
Need
52. Be able to help identify and assess your own training and development needs.
Importance
Need
53. Be able to contribute to the recruitment and selection of new members of the work group.
Importance
Need
54. Be able to contribute to a safe & healthy workplace.
Importance
Need
55. Be able to contribute to an environmentally-responsible workplace.
Importance
Need
56. Be able to express effectively concerns and formal complaints when necessary.
Importance
Need
57. Be able to work effectively in a diverse workplace including different genders, race, ethnic origins, languages, ages, sexual orientation, and ability.
Importance
Need
59. Know and understand the process by which value is added in the production or service processes in your organization..
Importance
Need
60. Be able to prepare budgets, cost estimates and other financial forecasts and projections.
Importance
Need
61. Know and understand the financial reporting, forecasting, budgeting, and cost control system of your organization.
Importance
Need
62. Know and understand the key financial ratios that are important indicators of success.
Importance
Need
63. Be able to read and understand basic financial statements such as an income statement, balance sheet and cash flow projections..
Importance
Need
64. Be able to write effectively.
Importance
Need
65. Be able to speak effectively in front of groups.
Importance
Need
66. Be able to manage your own time effectively.
Importance
Need
67. Be able to take your turn to lead meetings as required.
Importance
Need
68. Be able manage your mental and physical health effectively.
Importance
Need
69. Be able to balance the competing and sometimes conflicting demands from upper management, co-workers, clients and others and still get your work done.
Importance
Need
70. Be able to learn effectively and continuously.
Need
At this point, respondents to the survey version are asked to click on a 'submit' button.
This questionnaire is Copywrite protected. SEQUUS 2002
Welcome to the " Core Competencies for a New Workforce" Questionnaire test page. This page allows your organization to identify and priorize training and development needs among its frontline workforce. If you and others submit your responses to the questionnaire below using the survey version, your organization would be sent a report showing the results.
Before we get to the questionnaire, we collect some information from respondents.
Importance
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Importance
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Importance
71. Be able to read and comprehend written materials, graphs, charts and displays.
Importance
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Importance
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72. Be able to use computers as a tool for doing your work.
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Need
73. Be able to negotiate effectively with others within or outside of the organization.
74. Be able to identify and distinguish between that which must be maintained, stabilized and controlled and that which must be changed, improved or re-invented.
Importance
Need
75. Be able to contribute to innovation in developing new products, services or processes.
Importance
Need
76. Be able to work independently to create new products services or processes.
Importance
Need
77. Be able to challenge the organization to get new ideas considered and adopted.
Importance
Need
SOME ITEMS ABOUT KNOWING THE OVERALL DIRECTION OF THE ORGANIZATION...
SOME ITEMS ABOUT KNOWING YOUR SPECIFIC ROLE IN THE ORGANIZATION....
SOME ITEMS ABOUT CONTRIBUTING TO VISION, VALUES AND FUTURE DIRECTIONS..
SOME ITEMS ABOUT WORKING IN A TEAM..
SOME ITEMS ABOUT PROBLEM SOLVING , DECISION-MAKING, IMPLEMENTATION
Enter name of technical or professional fieldabove
SOME ITEMS RELATED TO PARTICIPATION IN HUMAN RESOURCE MANAGEMENT ACTIVITIES
SOME ITEMS ABOUT the basics of BUSINESS and FINANCIAL MANAGEMENT
