Assessment Tools...
THE ASSESSMENT FRAMEWORK
Workplace of Choice

JOIN
an organiz-
ation that people
want to
join”
Sample
Indicators
STRATEGIC LEADERSHIP
FRONTLINE
MANAGEMENT
WORKPLACE CULTURE
WORK-LIFE BALANCE
COMPEN-SATION AND BENEFITS
JOB/WORK
DESIGN & STRUCTURE
LEARNING
AND
DEVELOP-
MENT
WORK-PLACE DIVERSITY
How attractive is the company’s overall direction to outsiders?
How
involved
are
frontline manage-ment in staffing?
How attractive
is the company’s workplace culture to outsiders?
How attractive
is the opportunity to balance work and non-work to
outsiders?
How does starting
pay and
benefits compare to other employers?
How attractive
is the  job/work design to outsiders?
How attractive
are the
opportun-
ities to
learn and develop to outsiders?
How attract-
ive is the work-place to minorities and/or dis- advantaged persons?

STAY
an organiz-
ation
where people
want to
stay
How appealing is the company’s overall direction to frontline staff?
Who are
the internal ‘leaders of choice’
and what
makes
them so?
How satisfying
is the workplace culture to staff?
How satisfying
is balance between work and non-work
to staff?
How does ongoing
pay and benefits compare
to others?
How satisfying
is the job/work design to staff?
How satisfying
are the opportun-
ities to
learn and develop to staff?
How satisfying is the work-place to minorities and/or disadvantaged persons?

PERFORM
an organiz-
ation
where
people
want to
contribute
How motivating is the company’s overall direction to frontline staff?
How
effectively
is perform-ance
managed
day to
day?
How supportive
is the workplace culture to high levels
of perform-
ance?
What is
the impact
of perform-
ance demands
on work-
life
balance?
How well
does
pay reflect
and
support
high levels
of perform-
ance?
How supportive
is the job/work design to high levels
of perform-
ance?
How well
does
learning
support
high
perform
ance?
How well
does  the workplace help minorities and/or the disadvantaged perform?
How well
does
pay reflect
and
support
high levels
of perform-
ance?

ADAPT
an organiz-
ation
where
people
willingly
adapt to
change
How committed  are frontline staff to changes in overall direction?
How
effectively
is change
managed
when
required?
How supportive
is the workplace culture in times of change?
How is
work-
life
balance
impacted
by change?
How are
pay and
benefits
impacted
by change?
How responsive
is the job/work design to changing
conditions?
How well
does
learning
support
adaptation
to change?
How well
does  the workplace use its
diversity during change?
Our approach to assessment is rooted in a comprehensive framework of factors that we know have impact on the people in organizations. Look at the structure below to see the overall framwork.
Click on any element along the top row to learn more about that element and how it is measured.
Click on the key word in the first column (JOIN, STAY, PERFORM or ADAPT) to go straight to some specific assessment tools for that factor.
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